Thank you for visiting the eyewear store at ivyzonline.com! We are committed to providing you with fast and accurate delivery. Below are our shipping terms, including shipping methods, domestic and international import and export shipping time standards, and the logistics companies we partner with.
- Shipping Methods
Standard Shipping: We offer standard shipping, which is generally available for most items. Standard shipping times vary depending on your location and the logistics company you choose.
Expedited Shipping: For customers who require faster delivery, we offer an expedited shipping option. The cost and time for expedited shipping may vary by region.
- Domestic Shipping Time Standards
Standard Shipping: Standard shipping typically takes 5-7 business days, depending on your location and order processing time.
Expedited Shipping: Expedited shipping typically takes 2-3 business days, but may vary by region.
Please note that the above times are for reference only and actual delivery times may be delayed due to unforeseen circumstances such as weather and traffic.
- International Shipping Time Standards
International Shipping: We offer international shipping, but delivery times and costs may vary by country. International delivery typically takes 7-14 business days, but may be delayed due to factors such as customs clearance and logistics company efficiency.
Import Taxes and Fees: For international orders, you may be required to pay import taxes and fees. The amount and payment method for import taxes and fees will depend on your order and the legal requirements of your country.
- Logistics Companies
We partner with several reputable logistics companies to ensure the safe and timely delivery of your products. These include, but are not limited to:
For domestic delivery: UPS, FedEx, USPS, etc.
For international delivery: DHL, TNT, EMS, etc.
The specific logistics company we choose will be determined based on your order details and delivery address. After your order is confirmed, we will send you a shipping information email or SMS message so you can track your order status at any time. - Shipping Notes
Shipping Address: Please ensure that the shipping address you provide is accurate so that we can deliver your products accurately. We are not responsible for delivery delays or lost products due to incorrect addresses. Signature Requirements: For valuable items or packages requiring a signature, we recommend that you sign for them in person upon receipt and inspect them for damage. If any items are damaged or missing during transit, please contact our customer service team immediately.
Delivery Delays: If delivery is delayed due to force majeure factors such as weather or traffic, we will contact you as soon as possible and provide a solution.